About Us
Company Profile
Elite Debt Management is the most efficient and preferred debt collection firm which offers solutions in both debt recovery and debt management.
Elite has successfully undertaken numerous debt collection projects. Managed and supported by a team of highly qualified, experienced and dedicated group of employees who are passionate about their work and have proven track of records to deliver under a fast pace environment with tight deadlines.
We provide a vast selection of debt recovery options to our clients, resulting in tailor-made debt recovery processes and solutions to suit your business.
We are committed to setting the standard of excellence in the recovery of account receivables. We want to develop beneficial and lasting relationships with our clients through a process of continuous improvement, complete transparency and optimal debt recovery rates with the highest standards of ethical and professional conduct, while remaining sensitive to our clients’ image.
We utilize the most advanced technology and software systems for our collection process. These systems were developed to the specifications and needs of the Debt Collection Industry. Our collection staff are well trained and constantly updated on the ever changing laws that pertain to the collection, tracing and legal processes.
All calls are recorded and audited to ensure the best service possible to both the client and debtor. We utilize the top collection, tracing and listing systems in the country and therefore we have high success rates.
Elite Debt Management Ltd is guided by strong ethics and values which do not allow any compromise of bridge of privacy of our clients.
OUR MISSION
Elite Debt Management has excellent service and commitment to our clients, people and community who are the driving force behind our brand. We understand the important role that Elite Debt Management plays in helping our clients, people and community fulfill their mission and therefore strive to provide the best services that we can to enable them to achieve this.
We provide our clients with support and excellent customer services, training and further developments. We are here to off load burdens of overdue debts, and the need for effective customer retention.
We believe in building long-lasting strategic relationship with our sufficient experience and expertise to establish a mutually beneficial relationship between clients and their debtors.
OUR AIM
- To assist our clients in recovering outstanding amounts owing, by implementing the most efficient means possible and take away your anxiety off issues regarding debt recovery to allow clients to focus on the core business processes and help them in transforming their business.
OUR OBEJECTIVES
- To collect the debt within the shortest period of time.
- To be proven by our clients as the agency of choice in terms of performance and results.
- To have strong relationships with key organizations in the collection industry market
- To be an extension of overall our client’s business approach and an exclusive Debt Solutions partner.
WHY ELITE DEBT MANAGEMENT?
- We have zeal and energy to get your money back into your bank accounts as quickly as possible.
- We have gained knowledge and experience that cannot be collected from textbook or from handling a deal or two.
- Our clients would never be asked for any other fee other than the agreed percentage of the amount we collect. Further, if we don’t perform, we don’t get paid
OUR PROCESS
- While many other firms move rapidly towards the courts and legal processes, we take careful and measured approach that gets results swiftly and in more cost effective manner.
- We lay special attention to case study, evaluation and assessment, establishing communication with them and then planning a recovery with a case-based strategy.
- We are not tied down to a particular method of collection.
HOW WE OPERATE
- All claims or demand for dues are unique in different ways
- We review and report proceedings and updates to you at each stage of the collection process we are at.
- During the process of collection debtor may pay or otherwise satisfy debt. Once this is done clients have to inform us of the payments done by sharing payment files.
- When we receive payment, the same would be forwarded to client immediately for processing of the payment files.
- We adhere to the highest standards of ethics and will comply with all state and government laws on debt collection.
- Due to uniqueness of handling each claim, time frames are thoughtfully and purposely omitted.
DATA PROTECTION ACT
We subscribe and adhere to the laws, codes and ethics of the Council for Debt Collectors, as well as the Data Protection Act to protect debtor’s personal information by not disclosing any personal info to a third party.
OUR TEAM
Our team consists of skilled and seasoned professionals who are committed to ensuring timely delivery of funds and reports to our clients. Upon receiving each file, it is assigned to a team leader who diligently pursues the debt resolution process, while also providing regular monthly updates to our clients regarding the progress made with each debtor.
OUR CLIENTS
- Equity Bank Kenya
- Sidian Bank
- Amica Saving & Credit Limited
- Weaver Bird Garments
- EuroBag Limited
- Simple Pay Capital
- Manoti Kenya
- Pearl Bridge Capital Limited
- Ramco Group of Companies
- Owason Limited
- Castle land Properties Limited
- Blaima Enterprises Limited
- Erima Enterprises Limited
OUR CONTACTS
Elite Debt Management Limited
Location: Aqua Plaza, along Murang’a Road
E-mail: info@eliteservices.co.ke
Websit:www.eliteservices.co.ke
Phone: +254759282199 | + 254703 778128
Our Services
- Debt Recovery
- Debt Management
- Financial Advisory
- Asset Outsourcing
- Facilitating Loan Buy-offs and Waivers
Our Clients








